Saturday, 10 August 2013

PayPal Subscription Cancellation from Merchant Website

PayPal Subscription Cancellation from Merchant Website

we have a paypal payment system integrated into our website so people can
register and choose a subscription. The subscription part works fine as
the payment goes through and the IPN hits our website and updates our
systems. Now we want users to be able to cancel their subscription from
within our website so we have a custom cancellation button which when
clients click, should send a request to paypal and cancel their
subscription. We managed to get this going on sandbox test system however
since we have brought the system into live testing we can not get the
cancellation feature to work. So currently when the user clicks on cancel
button, i think paypal is not being notified and hence no IPN received
from PayPal.
Do you know what all info we need in order to cancel the subscription from
our website. I know there is a way where users can log into paypal and
cancel their subscription or we can log into our paypal and cancel their
subscription but we want it to work from our website.
Please help!
Thanks.

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